Energy companies giving wrong advice to customers

The big six energy companies have been giving customers the wrong information about the cheapest tariffs available. The discovery was made by a recent investigation into their sales patters. The undercover investigation was carried out by consumer organisation Which?

An investigator from the magazine called each of the ‘Big Six’ 12 times in one week asking for the cheapest deal. However, in nearly a third of the calls the firms failed to offer their cheapest tariff and staff also gave what the investigator called ‘questionable advice’ about potential savings, cashback deals and fixed prices.

To get helpful advice on saving energy why not contact Wiles Greenwould London office supplies distributor that offers environmental consultancy and sustainability advice. For more information please call 0208 758 7700.

This entry was posted in Environmental Consultancy, News and tagged . Bookmark the permalink. Both comments and trackbacks are currently closed.