Litre of Light
At Wiles Greenworld we like to make a difference; a difference to people and a difference to the environment. That’s why when we came across the Litre of Light we thought how best to share it. Working with our customer, the charity Childreach International, we put together a pilot project to provide zero carbon lighting, free of charge, 24 hours a day, 7 days a week, to 100 households in Tanzania.
In rural parts of the country lighting is provided by the ubiquitous kerosene lamp which has negative impacts socially, economically and environmentally. This project not only addresses health issues from the smoke, but also releases all the money spent on the fuel. Children are able to do homework and the evenings become a productive and socially positive family time – with no carbon cost.
Childreach are as pleased as we are with the success of the project so we’re scaling it up and rolling it out over the next year. If you’d like to join us in making a difference please contact us; it would be great to have you on board.
Passionate about Service….
‘A world in which Wiles Greenworld is the preferred supplier for your daily business needs and where you will experience customer service & support beyond your expectations.
Working together, our ethics, integrity and team’s passion to create customer intimacy, will result in a relationship that adds real value to your business.’
Environmental Services…
Making green claims for simply offering a few recycled products is not enough. That’s why we also check out where they are made and the credentials of the suppliers themselves. We also provide:
- Proactive ongoing account management process to help our customers get greener and greener.
- Free of charge recycling service.
- We use alternative fuel vehicles.
- Our ‘How to Green your Business Guide’ helps your business become more environmental.
- Our IEMA-qualified environmental audit helps our customers who are serious about their impact on the environment.
At Wiles Greenworld our approach to driving towards sustainability is at the heart of our business. Our efforts to reduce environmental impact are not confined to our own operations, we also share our expertise assisting and advising suppliers, customers and even competitors; it’s the right thing to do.
ISO14001…
Wiles Greenworld operates a professional Environmental Management System accredited to ISO 14001:2004 which has been certificated against this internationally-recognised standard since 2004. Our processes are audited by BSI – the British Standards Institute.
Year after year our award-winning initiatives have reduced our environmental impact providing us with experience and expertise that we share with our customers and suppliers.
Carbon Offset…
In 2009 we renounced our carbon neutral status, investing instead in a Charitable Trust set up to support greenhouse gas reducing schemes locally. We are very proud of our year on year carbon reductions and set up the Trust because we wanted to help others, less fortunate but equally committed, to lessen their carbon footprints too.
We are particularly delighted by the long-standing relationship with the inspirational, Ashden award winning, Ashley School whose annual trip to see climate change in action at Chamonix in the French Alps has been sponsored by us for several years.
Your Deliveries…
Our fleet of 10 vehicles deliver to our City of London, West London and Home Counties clients. We offer a free same day service with no minimum order values. Having our own fleet gives us the service control we require to meet all our clients varying demands. For clients outside of our delivery areas our services are provided by 3rd party carriers, this service is measured and managed daily as if they were our own fleet.
Locally-held, Managed Stocks…
Wiles Greenworld is almost unique in holding stock here in London rather than relying on distribution centres hundreds of miles away. This means that our service levels are exceptionally high and the environmental cost of every delivery is exceptionally low. Our stock is based on the products our clients purchase and is totally focused around our No.1 Essential Catalogue.
Wiles Greenworld Intensive Care…
Although a rarity we do make mistakes. We treat mistakes seriously and have a monitoring system called Wiles Greenworld Intensive Care. If it is felt that the problem requires monitoring to either make sure we as an organisation have learnt from it or that that we want to be confident that the client is satisfied that we have removed the problem, we will add the clients name to the list and they will remain on the list for a period of 3 months. Every month they will receive a call, the goal being that the customer is satisfied and ultimately removed from the list.
Invoicing and Reporting…
At Wiles Greenworld we have a dedicated internal team that will work with you to meet all your varying invoice or paperwork requirements. We tailor our invoicing to meet the client’s needs and have a comprehensive range of reporting available.
